Nairobi Serena Hotel

$$$$||View on mapNairobi, KenyaKenyatta Avenue,, Nairobi, Kenya, 00100|
9.4
Perfect
|75 photos
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Rooms and Guests2 Guests, 1 room
Nairobi Serena Hotel
Kenyatta Avenue,, Nairobi, Kenya, 00100·View on map
$$$$
Overall Score
Perfect
9.4Perfect
Cleanliness9.6
Staff9.6
Comfort9.5
Facilities9.4
Location9.1
Who stays here
Business31%
Couples21%
Solo21%
Families16%

Overview

Overall Score
Perfect
9.4Perfect
Cleanliness9.6
Staff9.6
Comfort9.5
Facilities9.4
Location9.1
Who stays here
Business31%
Couples21%
Solo21%
Families16%

5-star Nairobi hotel with Pan-African decor, extensive gardens, and a Moroccan-style spa near Central Park

Accommodations & Design

Nairobi Serena Hotel has 200 spacious rooms and suites decorated with Pan-African furnishings, including wooden furniture and warm colours. Business suites offer separate workspaces and dining areas, while deluxe rooms provide views of the Nairobi skyline and Central Park. The Ethiopian-inspired Aksum Bar features a unique decor and ambiance that reflects regional cultures.

Dining & Nightlife

The hotel's Mandhari fine dining restaurant serves a seasonal menu paired from an extensive wine cellar. The all-day dining restaurant offers an internationally-themed buffet with kid-friendly options and a coffee house on site. Guests can enjoy cocktails at the Aksum Bar, which has a cosy poolside bar for snacks and drinks.

Wellness & Relaxation

The Moroccan-style wellness spa provides treatment rooms, a sauna, and spa packages for massage and body treatments. A comprehensive fitness center with modern equipment and a heated outdoor pool are available for guests. Sun loungers and umbrellas surround the pool, which is kept warm for swimming year-round.

Business & Events

Nairobi Serena Hotel offers a business centre with fax/photocopying services and meeting/banquet facilities for up to several hundred guests. The hotel has dedicated wedding and event specialists who help plan tailored celebrations in the extensive gardens. Shuttle service to Jomo Kenyatta Airport is provided upon request, and concierge can arrange car hire and tour desk assistance.

Family & Children

The hotel provides a children's playground, a kids' pool, and supervised swimming for younger guests. Babysitting and child services can be arranged through the 24-hour front desk. Kids' meals and a kid-friendly buffet are available at the all-day dining restaurant, making Serena Hotel Nairobi a practical base for families.

  • Location: Set near Central Park, 9 km from Nairobi National Park
  • Rooms: Business suites with separate workspaces and dining areas
  • Dining: Mandhari fine dining restaurant with gourmet global cuisine
  • Wellness: Moroccan-style spa with sauna, steam room and treatment rooms
  • Family: Children's playground with supervised swimming pool
  • Business: Conference center with meeting/banquet facilities and wedding specialists
Good to know
Check-in/Check-out
from 12:00-23:30
from 01:00-10:00
Amenities
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
The hotel offers a full breakfast at the price of USD 40.0 per person. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
Italian
Building
Year renovated:2007
Number of floors:7
Number of rooms:128
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Executive Upper Floors Room
  • Max:
    2 persons
  • Free Wi-Fi
  • Non-smoking
Executive Room
  • Max:
    3 persons
  • Bed options:
    1 King-size bed
  • Garden view
  • Free Wi-Fi
  • Shower
Superior Room
  • Max:
    3 persons
  • Bed options:
    1 King-size bed
  • Free Wi-Fi
  • Shower
Show 3 more room typesLess

Facilities

Main facilities

Wi-Fi
Free parking
Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Massage

Room view

  • Garden view

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about Nairobi Serena Hotel

💵 Lowest room price 72 £
📏 Distance to centre 500 m
✈️ Distance to airport 5.2 km
🧳 Nearest airport Wilson, WIL

Location

Kenyatta Avenue,, Nairobi, Kenya, 00100
Address
The address has been copied.
Kenyatta Avenue,, Nairobi, Kenya, 00100
Map view
Kenyatta Avenue,, Nairobi, Kenya, 00100
  • City landmarks
  • Nearby
  • Restaurants
Kenyatta Avenue
Central Park Nairobi
440 m
Restaurant
Herbs and Spices Pan-Asian Restaurant
10 m
Restaurant
CJ's
2.6 km
Restaurant
Slims
860 m
Restaurant
Pointzero Coffee
3.1 km
Restaurant
Eagle Peak Spur
860 m
Restaurant
Habesha
860 m
Restaurant
Cin Cin Bar
860 m

Reviews of Nairobi Serena Hotel

The essence·from guest reviews·past 2 years

We read 861 guest reviews so you don’t have to

One honest summary, pulled from every verified stay – no scrolling through hundreds of reviews.

Guests say: exceptional stay
rated 9+
4.6/ 5
153 reviews
9.4/ 10
430 reviews
4.7/ 5
232 reviews
9.7/ 10
46 reviews

FAQ about Nairobi Serena Hotel

How far is the city centre from the 5-star Nairobi Serena Hotel hotel?
The 5-star Nairobi Serena Hotel hotel is located in a business area.
Which popular attractions are located near the Nairobi Serena Hotel hotel?
Snake Park, placed about a 10-minute ride from the Nairobi Serena Hotel hotel, as well as Jeevanjee Gardens (a 25-minute walk away) are worth visiting.
Should we expect an airport shuttle to bring us to the hotel?
Bus shuttle which will take you to the hotel with a 10-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Is there free parking in the 5-star Nairobi Serena Hotel?
Yes, the 5-star Nairobi Serena Hotel offers guests to park their cars at parking spaces for free.
What are the recommended dining options during the stay at the Nairobi Serena Hotel?
Guests of the Nairobi Serena Hotel can dine just outside the property in a highly rated-9/10 according to reviews-wine bar Pango Brasserie offering European cuisine.
Can I eat breakfast at Nairobi Serena Hotel?
Yes, guests can enjoy breakfast, served daily in the restaurant of Nairobi Serena Hotel.
What is check-in and check-out time at the hotel?
Guests of the hotel can check in from 12:00 to 23:30 and check out from 10:00.
What payment methods are accepted in the 5-star Nairobi Serena Hotel?
Payment methods in the 5-star Nairobi Serena Hotel include:
  • сash
  • Visa
  • American Express
  • Mastercard
What kinds of rooms does the 5-star Nairobi Serena Hotel hotel offer?
The 5-star Nairobi Serena Hotel hotel offers such room types as King Room, Suite, and Deluxe Room.
Which facilities are offered in the rooms of the hotel?
Most rooms of the hotel include a balcony and a dining place as well as a safe box provided for guests' security.
Is the 5-star Nairobi Serena Hotel equipped with amenities for persons with disabilities?
Yes, the 5-star Nairobi Serena Hotel provides rooms with accessible facilities, wheelchair access, and accessible bathrooms to improve the experience for the guests with special needs.
Which facilities are provided in the 5-star Nairobi Serena Hotel hotel?
The 5-star Nairobi Serena Hotel hotel includes such facilities as currency exchange and a lift, whereas guests' safety will be ensured with a safety deposit box and 24-hour security.
What spa facilities are provided at the 5-star Nairobi Serena Hotel?
Pampering amenities in the 5-star Nairobi Serena Hotel include a hot tub and sauna facilities.
Do you have a pool at the 5-star Nairobi Serena Hotel hotel?
Yes, the 5-star Nairobi Serena Hotel hotel features a swimming pool.
Check rooms and rates
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Rooms and Guests2 Guests, 1 room